Answer, record, and process all guest calls, messages, requests, questions, or concerns. Process all guest check in/out accurately. Serves the breakfast and happy hours in executive lounge. Monitor executive lounge for seating availability, service and safety. Maintain cleanliness and condition of bar, tables, and other area. Prepare and serve hot, cold, and alcoholic beverages. Complete opening and closing duties. Forecast additional meal requirements and communicate special requests to the kitchen. Well control the food and beverages inventory. Document pertinent information in department logbook. Responsible for the daily 15 training and lead the shift. Assist Executive Lounge Manager to ensure a smooth operations in Executive Lounge.
回答，记录和处理客人来电，留言，要求，问题，或者关注。准确处理客人的入住、退房手续。在行政酒廊服务早餐和欢乐时光。监督行政酒廊的座位，服务和安全。保持酒吧、桌子和其他区域的环境清洁。准备和提供热、冷的食物和酒精的饮料。完成行政酒廊开放和关闭的工作。预测额外的用餐需求，并向厨房传达。良好的控制在部门日志中记录相关信息。协助行政酒廊经理维持行政酒廊的顺利运作。
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