Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Position directs and works with managers and employees to carry out procedures and follow
Brand Standard, ensuring a smooth operations of Executive Lounge, including high level staff service and food & beverage standard, an efficient check in and check out process. Driving up GV score and guest satisfaction.
协助前厅经理管理前厅部的职能和日常工作。进行职位指导并与经理和员工一起执行集团标准和程序，确保行政酒廊顺利的运作，包括高水平的员工服务和食物标准，确保高效的入住和退房程序。提高GV分数和客户满意度。
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